The certified quality manager handbook / 
Quality Management Division, American Society for Quality 
 - Milwaukee, Wis. :  ASQ Quality Press,  1999 
 - xxix, 522 p. :  ill. ;  27 cm. 
<br/><br/> Buku ini disertakan dengan Pupplemental Section 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0873893875 (alk. paper)  RM308.00 
<br/><br/><label>LCCN: </label>99-022702 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Handbooks, manuals, etc.