Business process reengineering:  breakpoint strategies for market dominance / 
ByHenry J. Johansson...(et al.) 
 - Chichester:  John Wiley & Sons ,  1993 
 - 241 p. : 
<br/><br/><label>ISBN: </label>0471938831 
<br/><br/><label>LCCN: </label>93-7341 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Industrial management