Darnton, A. Geoffrey <br/><br/>
Business process analysis / 
Geoffrey Darnton with Moksha Darnton 
 - New York :  International Thomson Publishing Co.,  1997 
 - 311 p. ;  25 cm 
<br/><br/><label>ISBN: </label>1861520395  RM177.63 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business<br/>Business--Statistical methods