TY - BOOK ED - Institut Standard dan Penyelidikan Perindustrian Malaysia TI - Quality management and quality assurance standards: Part 2 T2 - Malaysian standard PY - 1996/// CY - Shah Alam, Selangor PB - Standards and Industrial Research Institute of Malaysia KW - Total quality management KW - Quality assurance KW - Standards KW - ISO 9000 Series Standards ER -