TY  - BOOK
AU  - O'Hair,H.Dan
AU  - O'Rourke,James S.
AU  - O'Hair,Mary John
TI  - Business communication: a framework for success 
SN  - 0324014155
PY  - 2001///
CY  - Cincinnati
PB  - South-Western College Publishing
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -