TY  - BOOK
AU  - Poe,Roy W.
AU  - Fruehling,Rosemary T.
TI  - Business communication: a problems-solving approach 
SN  - 007050394X
PY  - 1984///
CY  - New York
PB  - McGraw-Hill Book
KW  - Commercial correspondence
KW  - Memorandums
KW  - Business report writing
N1  - Includes index
ER  -