Pease, Allan <br/><br/>
How to make appointments by telephone  [kit] / 
produced by Allan Pease 
 - Sydney :  Sydney :  Pease Training [production company] ;  First Training [distributor],  1990 
 - 3 videocassettes, 6 soundcassettes, 3 leader's guide ;  in container, 33 X 25 X 5 cm. 
 - Increased appointments = increased prospects .
<br/><br/> 3 sets of kits that described on communication skills by telephone. Explain step by step to answer and make an appointments by telephone 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone etiquette<br/>Telephone in business<br/>Business communication