Lehman, Carol M. <br/><br/>
Business communication / 
Carol M. Lehman, Debbie D. DuFrene 
 - 12th ed. 
 - Cincinnati, Ohio :  South-Western College Pub.,  1999. 
 - xxxiii, 571, [89] pages :  col.  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0538875208  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>Business report writing.<br/>Business communication.