TY  - ADVS
TI  - Telephone communication skills for the 90's
PY  - 1992///
CY  - [S.l.]
PB  - Better Business Skills Safety & Training Services
KW  - Telephone etiquette
KW  - Business communication
N1  - Copy available in DVD format
N2  - Focuses on the proper telephone technics and communication skills
ER  -