Telephone communication skills for the 90's [videorecording] / Better Business Skills Safety & Training Services - [S.l.] : Better Business Skills Safety & Training Services, 1992 - 1 videocassette (VHS) (14 min.) : sd., col. ; 1/2 in. - Better business skills [videorecording] .

Copy available in DVD format

Focuses on the proper telephone technics and communication skills


Telephone etiquette
Business communication