TY - BOOK AU - Berry,Michael J.A. AU - Linoff,Gordon TI - Data mining techniques: for marketing, sales, and customer support SN - 0471179809 (pbk. : alk. paper) PY - 1997/// CY - New York PB - John Wiley & Sons KW - Data mining KW - Marketing KW - Data processing KW - Business N1 - Includes bibliographical references (p. 443-444) and index ER -