TY  - BOOK
AU  - Salter,Brian
AU  - Langford-Wood,Naomi
TI  - Successfully dealing with difficult people in a week
SN  - 034072076X
PY  - 1998///
CY  - [London]
PB  - Hodder & Stoughton
KW  - Problem employees
KW  - Personnel management
KW  - Employees
ER  -