TY - BOOK AU - Pringle,Hamish AU - Gordon,William TI - Brand manners: how to create the self-confident organization to live the brand SN - 0471496065 PY - 2001/// CY - Chichester PB - John Wiley & Sons KW - Marketing KW - Brand name products N1 - Includes bibliographical references (p. [299]-302) and index ER -