The adoptation and implementation of information technology in Malaysian commercial banks : phone banking and electronic terminal banking systems - Khairul A. Adham (Troy : Rensselaer Polytechnic Institute, 1999)
Thesis (Ph.D.) - Rensselaer Polytechnic Institute, 1999
References: p. 144-150
Keywords: Banks and banking -- Malaysia; Banks and banking -- Automation; Banks and banking -- Data processing