Khairul A. Adham <br/><br/>
The adoptation and implementation of information technology in Malaysian commercial banks :  phone banking and electronic terminal banking systems / 
Khairul A. Adham 
 - Troy :  Rensselaer Polytechnic Institute,  1999 
 - x, 271 p. ;  31 cm. 
<br/><br/>Thesis (Ph.D.) - Rensselaer Polytechnic Institute, 1999 
<br/><br/>References: p. 144-150 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking--Malaysia<br/>Banks and banking--Automation<br/>Banks and banking--Data processing