TY  - ADVS
AU  - Lorenzo,Doreen
AU  - Goldman,Donna
AU  - Kantola,Rick
AU  - Amos,William
TI  - Cornerstones of quality
PY  - 0000///[n.d.]
CY  - California, Sydney
PB  - Kantola Productions [production company], First Training [distributor]
KW  - Quality control
KW  - Management
KW  - Total quality management
N1  - Accompanied by 1 instructor's manual and 1 study guide; Copy available in DVD format; Executive producer, Steve Kantola, Rick Kantola
N2  - This is a program about quality. Demonstrate techniques for building a quality-centered organization
ER  -