Endres, Al C.,  1942- <br/><br/>
Implementing Juran's road map for quality leadership :  benchmarks and results / 
Al Endres 
 - New York :  John Wiley & Sons,  2000 
 - xix, 218 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0471296198  RM176.68 
<br/><br/><label>LCCN: </label>99-029528 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management