Amizawati Mohd. Amir <br/><br/>
Total quality management :  a quest for improvement / 
Amizawati Mohd Amir 
 - Bangi :  Department of Accounting & Finance, University of Birmingham,  1994 
 - ii , 59 p. ;  31 cm. 
<br/><br/>Thesis (M. Sc.) - University of Birmingham, 1994 
<br/><br/>References : p. 55-59 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management