TY  - BOOK
AU  - Campanella,Jack
ED  - American Society for Quality Control.
TI  - Principles of quality costs: principles, implementation and use 
SN  - 087389443X (alk. paper)
PY  - 1999///
CY  - Milwaukee, Wis.
PB  - ASQ Quality Press
KW  - Quality control
KW  - Costs
KW  - Case studies
KW  - Service industries
KW  - Manufactures
N1  - 'Sponsored by the American Society for Quality Control, Quality Costs Commmittee of the Quality Management Division.'; Includes bibliographical references (p. 205-206) and index
ER  -