Campanella, Jack, 1934-

Principles of quality costs : principles, implementation and use / Jack Campanella - 3rd ed. - Milwaukee, Wis. : ASQ Quality Press, 1999 - xxi, 219 p. : ill. ; 24 cm.

'Sponsored by the American Society for Quality Control, Quality Costs Commmittee of the Quality Management Division.'

Includes bibliographical references (p. 205-206) and index

087389443X (alk. paper) RM198.99

98-046411


Quality control--Costs--Case studies
Service industries--Quality control--Costs--Case studies
Manufactures--Quality control--Costs--Case studies