Principles of quality costs : principles, implementation and use /
Jack Campanella
- 3rd ed.
- Milwaukee, Wis. : ASQ Quality Press, 1999
- xxi, 219 p. : ill. ; 24 cm.
'Sponsored by the American Society for Quality Control, Quality Costs Commmittee of the Quality Management Division.'
Includes bibliographical references (p. 205-206) and index
087389443X (alk. paper) RM198.99
98-046411
Quality control--Costs--Case studies Service industries--Quality control--Costs--Case studies Manufactures--Quality control--Costs--Case studies