TY  - BOOK
AU  - Mazlan Ahmad
TI  - Public service management: achieving quality performance in the 21st century 
SN  - 9679933571
PY  - 1998///
CY  - Kuala Lumpur
PB  - INTAN
KW  - Public administration
KW  - Civil service reform
KW  - Civil service
KW  - Forecasting
KW  - Employees
KW  - Effect of technological innovations on
KW  - Officials and employees
KW  - Rating of
ER  -