Public service management :  achieving quality performance in the 21st century / 
 Achieving quality performance in the 21st century 
edited : Mazlan Ahmad 
 - Kuala Lumpur :  INTAN,  1998 
 - xxx, 583 p. :  ill. ;  22 cm. 
<br/><br/><label>ISBN: </label>9679933571  RM54.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration<br/>Civil service reform<br/>Civil service--Forecasting<br/>Civil service--Employees--Effect of technological innovations on<br/>Civil service--Officials and employees--Rating of