TY  - BOOK
AU  - Drennan,David
AU  - Pennington,Steuart
TI  - 12 ladders to world class performance
SN  - 0749430001
PY  - 1999///
CY  - London
PB  - Kogan Page
KW  - Success in business
KW  - Organizational effectiveness
N1  - References: p. 274
ER  -