Hybels, Saundra. <br/><br/>
Communicating effectively / 
Saundra Hybels, Richard L. Weaver 
 - 5th ed. 
 - Boston, Mass. :  McGraw-Hill,  1998. 
 - xxv, 550 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0070167710  RM179.65 
<br/><br/><label>LCCN: </label>97-011082 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication.