TY  - BOOK
AU  - Gudykunst,William B.
TI  - Bridging differences: effective intergroup communication 
SN  - 0803933304
PY  - 1991///
CY  - Newbury Park
PB  - SAGE Publications
KW  - Intercultural communication
N1  - Includes bibliographical references (p. 156-166) and index
ER  -