TY  - BOOK
AU  - Omachonu,Vincent K.
AU  - Ross,Joel E.
TI  - Principles of total quality
SN  - 0749417145
PY  - 1995///
CY  - London
PB  - Kogan Page
KW  - Total quality management
KW  - Quality control
KW  - Standards
N1  - First published in 1994 in the USA by St. Lucie Press; Includes bibliographical references and index
ER  -