Evans, James R.  1950- <br/><br/>
Total quality :  management, organization, and strategy / 
James R. Evans, James W. Dean, Jr. 
 - 2nd ed. 
 - Australia :  South-Western College Pub.,  2000 
 - vii, 376 p. :  ill. ;  24 cm. 
<br/><br/> Dean's name appears first on the earlier edition 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0324012764  RM176.68 
<br/><br/><label>LCCN: </label>99-033201 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management