TY - BOOK AU - McLaughlin,Curtis P. AU - Kaluzny,Arnold D. TI - Continuous quality improvement in health care: Theory, implementation and application SN - 083420536X PY - 1999/// CY - Gaitherburg, Md PB - Aspen KW - Medical care KW - Quality control KW - Total quality management N1 - Includes bibiliographical references and index ER -