TY - BOOK AU - McLaughlin,Curtis P. AU - Kaluzny,Arnold D. TI - Continuous quality improvement in health care: theory, implementation and applications SN - 0834216558 PY - 1999/// CY - Gaitherburg, Md PB - Aspen KW - Medical care KW - Quality control KW - Total quality management KW - Quality of Health Care N1 - Includes bibiliographical references and index ER -