Gower handbook of quality management / 
edited by Dennis Lock. 
 - 2nd ed. 
 - Aldershot :  Gower,  1994. 
 - xxxi, 790 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0566074516 
<br/><br/><label>LCCN: </label>94-002297 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.