Gerson, Richard F. <br/><br/>
Members for life / 
Cover title   Members for life :  proven service and retention strategies for health-fitness and sports clubs 
Richard Gerson. 
 - Champaign, IL :  Human Kinetics,  1999. 
 - xiii, 217 p. :  ill. ;  23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0736000038 
<br/><br/><label>LCCN: </label>98-049538 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Physical fitness centers--Customer services.<br/>Relationship marketing.