TY  - BOOK
AU  - Yankelovich,Daniel
TI  - The magic of dialogue: transforming conflict into cooperation 
SN  - 1857882563
PY  - 1999///
CY  - London
PB  - Nicholas Brealey Pub.
KW  - Communication in management
KW  - Communication
N1  - Includes bibliographical references (p. [219]-222) and index
ER  -