TY  - BOOK
AU  - Pettinger, Ricard
TI  - Effective employee relations: a guide to policy and practice in the workplace 
SN  - 0749426934
PY  - 1999///
CY  - London
PB  - Kogan Page
KW  - Industrial relations
KW  - United Kingdom
KW  - Personnel management
N1  - Includes bibliographical references
ER  -