TY - BOOK AU - Minah Harun TI - English at the hotel counter : a discourse analysis of hospitality language CY - Southhamton PB - Faculty of Educational Studies, University of Southampton, 1998 KW - Hotel front desk personnel KW - English language KW - Conversation and phrase books (for restaurant and hotel personnel) KW - Hotels KW - Terminology N1 - Thesis (M.A.) - University of Southampton, 1998; Bibliography: p. 74-79 ER -