Minah Harun <br/><br/>
English at the hotel counter : a discourse analysis of hospitality language / 
Minah Harun 
 - Southhamton :  Faculty of Educational Studies, University of Southampton, 1998 
 - vi, 98 p. :  ill. ;  30 cm. 
<br/><br/>Thesis (M.A.) - University of Southampton, 1998 
<br/><br/>Bibliography: p. 74-79 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel<br/>English language--Conversation and phrase books (for restaurant and hotel personnel)<br/>Hotels--Terminology