TY  - BOOK
AU  - Meisenheimer,Claire Gavin
TI  - Improving quality: a guide to effective 
SN  - 0834209101
PY  - 1997///
CY  - Gaithersburg, Md
PB  - Aspen Publishers
KW  - Quality assurance
KW  - Quality control
N1  - Includes bibiographical references and index
ER  -