Oliver, Richard W.  1946- <br/><br/>
The shape of things to come :  seven imperatives for winning in the new world of business / 
Richard W. Oliver. 
 - New York :  McGraw-Hill,  1999. 
 - xii, 226 p. ;  24 cm. 
 - BusinessWeek books .
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0070482632  RM79.19 
<br/><br/><label>LCCN: </label>98-008119 
<br/><br/><label>Subjects--Topical Terms: </label><br/>International business enterprises--Management.<br/>International economic relations.<br/>Customer services--Management.<br/>Export marketing--Management.<br/>Business forecasting.