TY  - BOOK
AU  - Richmond,Virginia P.
AU  - McCroskey,James C.
TI  - Communication: apprehension, avoidance, and effectiveness 
SN  - 0205279821
PY  - 1998///
CY  - Boston : Allyn and Bacon
KW  - Interpersonal relations
KW  - Interpersonal communication
KW  - Avoidance (Psychology)
N1  - Includes bibliographical references (p. 113-122) and indexes
ER  -