TY  - BOOK
AU  - Bailey,Edward P.
TI  - Writing & speaking at work: a practical guide for business communication 
SN  - 0130807311
PY  - 1999///
CY  - Upper Saddle River, N. J.
PB  - Prentice Hall
KW  - Business communications
KW  - Handbooks, manuals, etc
KW  - Business writing
KW  - Public speaking
N1  - Includes index
ER  -