Churchill, Gilbert A. Marketing : creating value for customers / Gilbert A. Churchill, J. Paul Peter - 2nd ed. - Boston, Mass. : Irwin/McGraw-Hill, 1998 - xxiv, 630 p. : ill. ; 28 cm. Includes bibliographical references and index ISBN: 0256228779 RM346.06 LCCN: 97-013807 Subjects--Topical Terms: Marketing