Markland, Robert E. Operations management : concepts in manufacturing and services / Robert E. Markland, Shawnee K. Vickery, Robert A. Davis. - 2nd ed. - Cincinnati, Ohio : South-Western College Pub., 1998. - xxii, 946 p. : ill. (some col.) ; 29 cm. Includes bibliographical references and index. ISBN: 0538878312 RM297.04 LCCN: 97-019602 Subjects--Topical Terms: Production management.