Reinventing communication : a guide to using visual language for planning, problem solving, and reengineering - Raymond, Larry, 1946- (Singapore : Toppan Company, 1996)
First published in 1994 by ASQC Quality Press
Includes bibliographical references (p. 155-161) and index.
Keywords: Communication in management; Communication in management -- Audio-visual aids; Computer graphics; Visual communication; Reengineering (Management)