The winning formula successful mangement in the 1990's - Clifford, Stewart B., Jr.; Clausen, Chris (Cambridge, Mass. : Enterprise Media, 1992)
Successful businessmen tell you in their own words how incorporating quality concepts into their business has resulted in a better work-place, more motivated managers... and higher profits. This programme brings these ideas to life so your employees can incorporate these concepts in their day-to-day business
Bibliographical information is taken from publisher's catalogue
Keywords: Total quality management