TY  - BOOK
AU  - Solomon,Muriel
TI  - What do I say when ...": a guidebook for getting your way with people on the job 
SN  - 0139516174
PY  - 1988///
CY  - Englewood Cliffs, N.J.
PB  - Prentice-Hall
KW  - Business communication
KW  - Communication in personnel management
ER  -