The TQM magazine - Bradford : MCB University Press, 1989- - v. ; 24 cm. - Bimonthly - v.7-14 (1995-2002) UKM: v.7-14 (1995-2002) ISSN: 0954-478X = The TQM magazine Subjects--Topical Terms: Total quality management--Case studies--United States--Periodicals