TY  - BOOK
AU  - Lewis,Ralph G.
AU  - Smith,Douglas H.
TI  - Total quality in higher education
SN  - 0963403079
PY  - 1994///
CY  - Delray Beach, Fla:.
PB  - St. Lucie Press
KW  - Education, Higher
KW  - Administration
KW  - Total quality management
ER  -