Lindsay, William M.,

Total quality and organization development by William M. Lindsay, Joseph A. Petrick. - Delray Beach, Fla.: St. Lucie Press, 1997. - 390 pages ; 25 cm. - The St. Lucie Press total quality series .

1884015220 RM125.08


Total quality management.
Organizational change.
Quality control.
Quality of work life.