Clynes, Geoff. <br/><br/>
Telephone skill builder :  for sales and service professionals / 
Geoff Clynes. 
 - New York :  Prentice Hall,  1992. 
 - 148 pages ;  25 cm. 
<br/><br/><label>ISBN: </label>0724811931 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone.