Harvey, Lee <br/><br/>
Student satisfaction manual / 
Lee Harvey ; with Lesley Plimmer... (et al.). 
 - Buckingham :  Open University Press,  1997. 
 - 1 v. (various pagings) :  ill. ;  22 cm. 
<br/><br/><label>ISBN: </label>0335197795  RM1,337.28 
<br/><br/><label>Subjects--Topical Terms: </label><br/>College students--Attitudes--Evaluation--United Kingdom<br/>Educational surveys--Design--Handbooks, manual, etc.--United Kingdom<br/>Education, Higher--Evaluation--United Kingdom<br/>College environment--Evaluation--United Kingdom<br/>Customer satisfaction--Evaluation--United Kingdom<br/>Universities and colleges--Administration--United Kingdom