McGill, Michael E. The smarter organization how to build a business that learns and adapts to marketplace needs Michael E. McGill, John W. Slocum - New York John Wiley & Sons 1994 - xiii, 288 p. ; 25 cm. p. 267-278 ISBN: 0471598461 RM72.39 LCCN: 94-10732 Subjects--Topical Terms: Organizational effectivenessOrganizational change